Website Privacy Notice

1. Who we are

Stronger Every Year provides inclusive strength, balance and wellbeing programmes for individuals and care homes.

2. Information we collect

We may collect:

• Your name.
• Your organisation or care home.
• Your email address and telephone number.
• Information you provide through our contact form.
• Technical information such as your IP address, browser type and pages visited.

3. How we use your information

We may use your information to:

• Respond to your enquiry.
• Provide information about our classes and services.
• Arrange consultations, visits or academy sessions.
• Administer and improve our website and services.
• Meet legal, regulatory and safeguarding obligations.

4. Our lawful basis for processing

We process personal information where it is necessary to respond to your enquiry, enter into or fulfil a contract, comply with a legal obligation, pursue a legitimate business interest or where you have given consent.

5. Sensitive or health-related information

You may choose to provide information about health, mobility or support needs when asking about our services. We will only use this information where it is necessary to understand your enquiry, assess suitability or deliver services safely and appropriately.

6. Sharing your information

We do not sell personal information. We may share information with trusted service providers, such as website hosting, email or IT providers, where this is necessary to operate our business. We may also disclose information where required by law or for safeguarding purposes.

7. How long we keep information

We keep personal information only for as long as necessary for the purpose for which it was collected, to manage our relationship with you or to meet legal and regulatory requirements.

8. How we protect information

We take reasonable technical and organisational measures to protect personal information from unauthorised access, accidental loss, misuse or disclosure.

9. Your data protection rights

Depending on the circumstances, you may have the right to:

• Ask for access to your personal information.
• Ask us to correct inaccurate or incomplete information.
• Ask us to delete information where appropriate.
• Restrict or object to certain processing.
• Withdraw consent where processing is based on consent.
• Request a portable copy of your information where applicable.

10. Cookies and website analytics

Our website may use essential cookies and, if added in future, analytics tools to understand how visitors use the site. You can control cookies through your browser settings. Where consent is legally required, we will ask for it before placing non-essential cookies.

11. Third-party websites

Our website may contain links to other websites. Stronger Every Year is not responsible for the privacy practices or content of third-party websites.

12. Complaints

Please contact us first if you have concerns about how your information has been handled. You also have the right to raise a concern with the Information Commissioner's Office.

13. Changes to this notice

We may update this Privacy Notice from time to time. The latest version will always be published on this page with the date of the most recent update.